Terms and conditions
Last updated: [datum]
These terms apply to the use of Pixavo, offered by [bedrijfsnaam], Chamber of Commerce [KvK-nummer]. By creating an album you agree to them.
The service
Pixavo lets a couple create a shared photo and video album. Guests upload via a unique code; the images appear in a live feed. Afterwards you can download everything in full quality.
Purchase and payment
You pay once per wedding, via Stripe. There is no subscription and no automatic renewal. The payment gives access to creating and using one album, according to the chosen package.
What you get
Your album can be viewed online according to your package: Basis for 6 months, Compleet for 12 months and Premium for 3 years after the wedding date. During that period you can download the photos and videos in full quality to keep forever. The prices are one-off: Basis 49 euro, Compleet 89 euro and Premium 149 euro. You can see the exact contents of each package (capacity, videos, options) when you create the album.
Satisfaction guarantee
We stand behind the service with a simple money-back guarantee. If, after your wedding day, no photos from your guests end up in the album, you get the full purchase amount back. To claim this, send a message to [contact-e-mailadres] within fourteen days of the wedding. The guarantee applies to the absence of guest uploads and not to the quantity or the content of the shared images.
Your role as organiser
You manage the code and decide who you share it with. You are responsible for how your guests use the album. You have moderation tools to hide or delete an item, and you can switch on pre-approval so that uploads only appear after you have approved them.
Permitted use
The album is intended for images of the wedding in question. Unlawful, infringing or offensive content is not permitted. We may hide or remove content that breaches the terms, and in serious cases close an album.
Ownership of the images
The photos and videos remain the property of their creators and the couple. We claim no ownership of your images and do not use them for any purpose other than providing the service.
Liability
We do our best to keep the service running reliably, including under heavy load and poor wifi. We cannot guarantee that the service is always available without interruption. Our liability is limited to the extent permitted by law. [Have this clause reviewed legally.]
Changes and termination
We may amend these terms and the service. We will inform you of material changes. You can have your album deleted at any time via [contact-e-mailadres].
Governing law
These terms are governed by Dutch law.